Reviews: 4.3/5 Across 344K Calls | Assort Health

What Real Patients Are Saying About Assort's Voice AI

Patients aren't just satisfied. They’re surprised, impressed, and even a little charmed. Here’s what they’re saying after calling into clinics powered by Assort’s specialty-trained Voice AI.

User Reviews

"Five stars, this service does save a lot of time and it is very convenient for me. Thank you!"

Whether it's booking or canceling, patients value the efficiency and support, especially during high-volume hours.

"This is a 5 out of 5. You’ve got this under control very well. I used to work in doctors’ offices so I know (laughs)."

Take it from an expert - it's hard to impress someone who's been on both sides of scheduling!

"That was terrific. Did you see that? That was Artificial intelligence? They got my appointment, offered me available other slots, then I booked it."

Assort AI understands the nuances of user needs, offering flexible scheduling that meets patients where they are.

"I love the robot that makes the appointments! It was very sweet when I told it I needed a minute to get my insurance card."

Our AI knows how to wait patiently and respond with empathy, not just logic.

"All of it scheduled through AI? Unbelievable."

Patients experience seamless booking in minutes — no waiting, no callbacks. Just done.

"Wow"

That’s the most common reaction we hear - a simple word capturing surprise, delight, and a more seamless patient experience.

"I give it a 5 (out of 5). I’m 84 years old, and this technology is new for me, but it’s excellent."

Some patients might be skeptical but they're quickly wowed by the experience.

Patient Interactions with Assort’s Voice AI

+

5%

Appointment volume

+

115%

Labor capacity

200M+

Patient Interactions

Ready To Transform Patient Access With Assort?

Francesca Kirk, Business Development & Enterprise Application Support at Peninsula Orthopaedic Associates from Assort Health on Vimeo